UNLOCK TOP SOCIAL MEDIA

TRENDS FOR BRANDS IN 

Did you know that gamification is a leading trend for brand campaigns? Or that customer service is now heavily integrated into social media management? We did. Because we’ve studied online communities for years. But now we want to share our insights with you.

We’re a global social media community management agency, with over two decades of industry expertise.

Download our latest trend report where we distill the facts, bust the myths, and share the top online community trends we’re keeping our eye on for 2023.

BRANDS WHO WORK WITH ICUC

What makes ICUC the experts in social media and online channel management?

Support in 53+ languages

24/7 “always on” support

Integrated social listening

20+ years of experience

Grow channels and get ROI

A wide range of service offerings that solve problems and fill gaps in social customer care, monitoring, and strategy. We offer a full range of services including:

STRATEGY & INSIGHTS

Providing strategy and actionable insights to improve social media performance

SOCIAL LISTENING

Social listening for brand mentions or trending topics

MODERATION

Moderating comments and reviews online

ENGAGEMENT

Engaging with fans and followers to drive conversation and build positive sentiment

We have experience across all industries, including regulated, and all social media tech platforms to deliver efficient, and scalable results to any business.

We offer unparalleled social media and community management solutions for companies with global customers. Whether the needs are languages, specific coverage hours, or localized support, we’ve got you covered.

Looking for social strategy, reporting, insights, moderation, or management?

Book an Intro Call