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All ICUC clients receive access to ICUC Central, our custom social media management system that brings together superior analytics with expert human analysis from your dedicated content specialist team. Connect with your team around-the-clock through our 24/7 chat system, and receive support at any time.
Already have a management system that you prefer, like Sprinklr or Hootsuite? No problem: our in-house teams are platform agnostic and happy to work with the technology you love.
Human expertise paired with superior technology
ACTIONABLE INSIGHTS
Our multilingual team of content specialists monitors your brand conversations, converting engagements into opportunities for brand reputation management.
Social conversations monitored 24/7 around the world
ICUC utilizes social media intelligence data to gain new insights on your business, identifying new opportunities for profit within your audience.
Generate new leads and inform strategic business decisions
We track emerging social trends and build reports around your campaigns, influencers, audiences, competitors, and industries.
Track trends and build custom reporting specific to your goals
Valuable insights on brand sentiment
Ready to turn your social media channels into a force for your business’ success?
Schedule A Free Consultation
Understand your business’s position within your industry with our real-time, custom insights regarding brand sentiment, conversation volume, and topic trends.
Broaden your social footprint by uniquely engaging with fans who don’t directly tag your brand, strengthening consideration for future purchases.
Engage with upset consumers to mitigate potential issues, shift the tone of the conversation, and build relationships with customers to create brand advocates.
Foster brand loyalty from new voices
Prevent crises before they arise
Your brand is being talked about online right now. Are you there to respond? ICUC's social media listening team pulls real-time data from your social networks to engage your customers on their path to purchase.
Harness the power of social media listening
ICUC is a leading social media management agency that provides award-winning, enterprise-level community management, content moderation, social media listening services, and online review management.
We currently have 200+ global and national brands within our portfolio, and we've been providing full service 24/7 solutions for our clients for over 16 years.
16+ years of experience in digital community management
WHO WE ARE
TRUSTED BY THE BEST
5.44 million impressions in three weeks
The concept was simple: In Times Square, users could tweet their name with the hashtag #cokemyname, and they could see unique facts about their names displayed on a Times Square screen.
CAMPAIGN RESULTS
ICUC CASE STUDY: COCA COLA
