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All ICUC clients receive access to ICUC Central, our custom social media management system that brings together superior analytics with expert human analysis from your dedicated content specialist team. Connect with your team around-the-clock through our 24/7 chat system, and receive support at any time.
Already have a management system that you prefer, like Sprinklr or Hootsuite? No problem: our in-house teams are platform agnostic and happy to work with the technology you love.
Human expertise paired with superior technology
ACTIONABLE INSIGHTS
Our multilingual team of content specialists monitors your brand conversations, converting engagements into opportunities for brand reputation management.
Social conversations monitored 24/7 around the world
ICUC utilizes social media intelligence data to gain new insights on your business, identifying new opportunities for profit within your audience.
Generate new leads and inform strategic business decisions
We track emerging social trends and build reports around your campaigns, influencers, audiences, competitors, and industries.
Track trends and build custom reporting specific to your goals
Reach your customers around the world
Ready to turn your social media channels into a force for your business’ success?
Schedule A Free Consultation
Engage your entire customer base by overseeing international social media content in multiple languages
Our global team works weekends, evenings, holidays and during periods of high or crisis traffic—we've got you covered.
Engage with upset consumers to mitigate potential issues, shift the tone of the conversation, and build relationships with customers to create brand advocates.
24/7/365 Coverage of your community
Prevent crises before they arise
Social media never stops: you know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So you have to ask yourself: Is your company prepared for the worst?
Protect your brand during a social media crisis
ICUC is a leading social media management agency that provides award-winning, enterprise-level community management, content moderation, social media listening services, and online review management.
We currently have 200+ global and national brands within our portfolio, and we've been providing full service 24/7 solutions for our clients for over 16 years.
16+ years of experience in digital community management
WHO WE ARE
TRUSTED BY THE BEST
2,300 replies in 24 hours, 4.6K new followers
Walt Disney World announced the opening of Toy Story Land in their Florida Theme Park through Twitter during the 2018 Oscars. Disney partnered with ICUC Social to moderate the expected increased volume of conversation on Twitter.
CAMPAIGN RESULTS
ICUC CASE STUDY: WALT DISNEY WORLD
