Bringing humans and tech together to create amazing social media results.

We have an established team ready for you, with the necessary training to engage your community 24/7. We help you create better customer interactions, that lead to more opportunities, and higher ROI.

Get a Free Consultation

Brands who partner with our global team of social media experts:

Why outsource social media engagement?

Your company will save time and energy.

No struggling to catch up on social media trends.

We enable your brand to be active 24/7.

Your brand will feel more attentive.

Your fans and customers will feel appreciated.

We've seen it all. We've been doing community management since before social media existed.

We provide digital community management across all platforms including:

"In 2020, our partnership with ICUC saved us approximately 43% in traditional staffing costs, allowing us to allocate out internal resources where needed elsewhere while still maintaining our desired level of customer care."

—Hedy Long, Marketing Director, Safelite Autoglass

Why Our Customers Love Us

Social Customer Care

Food and beverage is a fast-paced industry and social media might even be faster. That's why ICUC helped our client deliver rapid, consistent and authentic customer service online on demand. We were able to respond much faster than their in-house team, and we have systems that track customer service tickets to completion.

of Food and beverage companies only respond to social media during business hours

90%

of pharmaceutical companies manage over 1,000 pieces of UGC per month

Our client is a publicly-traded pharmaceutical company. While social media should make messaging easier, its scope and scale make it a challenge to navigate, and regulatory compliance is critical. Our client trusted us to listen for adverse events shared on social media—across any channel—and report them to the FDA within 24 hours.

Social Listening & Reporting

of retail brands have social media teams between 1-5 people—regardless of revenue or size

As Safelite’s investment in social media grew, so too did the volume of their community interactions across the digital sphere.  With an established team of expert strategists, ICUC was able to take on 25% of Safelite’s caseload, saving the company 43% in traditional staffing costs.

An Expert Team of Strategists 24/7

Are you ready to enhance your customer relationships?

We'd love to talk about how we can work closely with your team. Provide you information below and get a FREE 30 min personalized consultation.

Get Your Consultation

Provide your information below and get a FREE 30 min personalized Consultation. 

© 2021 ICUC.Social. All Rights Reserved.

Get a Free Consultation

Bringing humans and tech together to create amazing social media results.

We have an established team ready for you, with the necessary training to engage your community 24/7. We help you create better customer interactions, that lead to more opportunities, and higher ROI.

Why outsource social media engagement?

Your company will save time and energy.

No struggling to catch up on social media trends.

We enable your brand to be active 24/7.

Your brand will feel more attentive.

Your fans and customers will feel appreciated.

We've seen it all. We've been doing community management since before social media existed.

"In 2020, our partnership with ICUC saved us approximately 43% in traditional staffing costs, allowing us to allocate out internal resources where needed elsewhere while still maintaining our desired level of customer care."

Brands who partner with our global team of social media experts: