Cut time & costs with a 24/7 social media engagement agency
We don’t skimp on quality. Our team of global social media experts work across time zones, countries, and languages to assure your customers are engaged, supported, and protected at all times.
Yes, even on holidays.
"With ICUC, we cut a 5 hour response time in half, and saw a 10K item jump in engagement. These shifts have been paramount to our brand community’s health and our ability to share our products with the world. "
Youri Hollier, Director of Digital and Social Media
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"In 2020, our partnership with ICUC saved us approximately 43% in traditional staffing costs, allowing us to allocate out internal resources where needed elsewhere while still maintaining our desired level of customer care."
Brands who partner with our global team of social media experts:
Global brands who trust our team of social media specialists:
Outsourcing with ICUC is NOT for you if…
You already love your social media agency partner
You're always up to date on trends & brand mentions
You have an A+ team of community managers
Your customers rave about your level of customer care
You’re protected with around-the-clock channel coverage
While you do the creative work, we handle the rest.
24/7 Community Management
Customer Care
Online Moderation
Social Media Strategy
Crisis Management
Social Listening & Analytics
We provide digital community managment across all platforms including:
Are you ready to outsource to a global social media partner you can trust?
While you do the creative work, we handle the rest.
