ICUC empowers companies to keep customers
at the core of their business

At ICUC, we provide a 24/7 multilingual solution that ties seamlessly into your omnichannel customer care approach. With years of experience working with top global brands, our team builds connections with your consumers and lowers operational costs.

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Call centre support should be an integral part of your business success!

For many customers, a phone call is their preferred touchpoint. But, an in-house call centre can be costly and labor-intensive, especially if your company has limited resources. With ICUC, you get:

Why clients love us

With ICUC, we cut a 5-hour response time in half and saw a 10K item jump in engagement. These shifts have been paramount to our brand community’s health and our ability to share our products with the world.

COLIN GREENSEICH
Social Media & Influencer Manager

350+ employees and 53+ languages around the globe

20+ Years of Domain Experience

An experienced around-the-clock team

Alerts of Crucial Interactions

High-risk calls triaged to relevant stakeholders

High-Volume Support

What you get with an ICUC partnership

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Seamless Extension of Your A+ Team.

Provide consistent and scalable support for your global and local audience with ICUC’s global operations and 350+ specialists across the globe.

Boost Customer Loyalty and Satisfaction.

Create a better customer experience and build trust and loyalty in your brand with our personalized, customer-centric approach.

Increase Your Response Time.

Get your customers' issues resolved quickly, bringing in our expertise for faster resolution. Lower churn with lower operational costs.